Frequently asked questions

What is a payday loan?

A pay day loan is a small, short term loan, that is used when you need some extra cash before your pay day. Once you are paid, you repay the loan in line with your contracted dates.

What is your renewal policy?

Cashtoday does not offer to renew or refinance loans.

I'm new to CashToday. How do I get started?

It’s easy! Register here and follow the instructions. (Apply now!).

Once you apply, one of our friendly staff members will be in contact with you via email.

What documents do I have to provide?

Cash Today will require the last 90 days of your bank statement for each loan. If you are a new client, we may also request to view a copy of your driver’s license and a utility bill.

What are the requirements for approval?

We do require you to be a resident of Australia and to have consistent income over a 90 day period.

When can I request a cash advance loan?

Anytime! If you are a new customer, simply fill out the application and follow the directions. If you are an existing customer, you can login to your account and click “Apply For New Loan.”

When do I get my money?

If you apply and are approved prior to 2pm, funds will be deposited the same day and available to you later that evening.

How do I get my money?

Direct funds transfer. The money is directly deposited into your nominated bank account.

How do I repay my loan?

We make a direct withdrawal from your bank account on your agreed repayment dates. We only withdraw the amount that was authorized in your loan contract. If you pay off this loan early you will not incur a early payout penalty.

What happens if I don't have the funds available to pay back the loan?

We are always happy to work with you, provided you contact us via email as soon as you know that there’s a problem. If you contact us before the due date, we can make arrangements to change the repayment date until your next payday. You may incur additional fees for this which are listed in the loan documents that you will sign. If we attempt to withdraw funds and your direct debit dishonors, you will incur a fee of $40. By staying current with your original loan, you limit any additional charges or collection fees applied to your account.

Can I have more than one loan with CashToday at a time?

No. We must have the full amount collected before we can issue another loan. Besides protecting us, this policy also helps you avoid getting overextended.

What if I only have a business account?

We require you to show us the last 3 months of bank statements to show us your income.

What if I am self employed?

We require you to show us the last 3 months of bank statements to show us your income.

What if I am not paid weekly?

If you are not paid weekly and would like your repayments adjusted to be inline with your pay dates please email us to adjust within your loan term.

Frequently Asked Payday Loan Questions